What do I do if I encounter a suspicious or unauthorised transaction on my Instarem business card?
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If you notice a suspicious or unauthorised transaction on your Instarem business card, follow these steps to secure your account and report the issue:
- Freeze your card: Use the Instarem account to temporarily lock your card.
- Contact Instarem immediately: Report the suspicious transaction(s) to your business development manager.
- Raise a dispute: Write to us at [email protected] to raise a dispute within 14 days of the unauthorised transaction.