Can I use a SIM and Instarem’s eSIM at the same time?
Absolutely! You do not have to remove your regular SIM card to use an Instarem eSIM. Most smartphones support dual SIM technology, so you can have both SIMs installed at once. Please make sure to check your smartphone settings for dual sim capability.
Note that you may incur additional roaming charges from your regular SIM card if used overseas.
Related FAQs
I have purchased my eSIM but it says pending payment/ is not showing up in my Purchases. What should I do? My eSIM is activated but won’t connect to the internet. What should I do? My eSIM isn’t working – what should I do? When will my eSIM get activated? How do I install my Instarem eSIM? Can I use multiple eSIMs on one device?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
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You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
