Can I turn off my eSIM?
Yes, you can. Your Instarem eSIM will usually show up as the secondary network on your device. You can enable and disable it through your smartphone settings anytime.
Related FAQs
I have purchased my eSIM but it says pending payment/ is not showing up in my Purchases. What should I do? My eSIM is activated but won’t connect to the internet. What should I do? My eSIM isn’t working – what should I do? When will my eSIM get activated? How do I install my Instarem eSIM? Can I use multiple eSIMs on one device?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
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You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
