Unlock 6X InstaPoints with amaze, 1-15 Nov. Hit your personal spend target, sent by email. Tap for details.
How can I check my current data usage or package status?
You can easily do so through your Instarem app. Here’s how:
1. Go to Activity and tap Purchases.
2. Select the package you want to check on.
3. Check the remaining data/texts/call time and expiry date.
Related FAQs
Where can I buy Instarem’s travel eSIMs? Which devices support Instarem’s eSIMs? Can I use the same eSIM on multiple devices? Can I use a SIM and Instarem’s eSIM at the same time? Can I use multiple eSIMs on one device? How do I install my Instarem eSIM?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
-
You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
