How do I make calls and send texts with Instarem eSIM?
To make international calls and send texts, you’ll need our global eSIM package, which comes with a US-based international phone number.
For calls: Make sure the number you dialled begins with the right country code. For example, if you’re in Japan and want to call someone in the Philippines, add the Philippines’ country code +63 before their phone number. Without the right code, your call won’t connect.
For texts: Save your recipient’s phone number with their relevant country code. For example, a Singapore number should be prefixed with +65. This ensures your texts get delivered smoothly.
Similarly, when sharing your global eSIM number for incoming calls or texts, be sure to add the US country code +1 at the beginning of the number.
Related FAQs
I have purchased my eSIM but it says pending payment/ is not showing up in my Purchases. What should I do? My eSIM is activated but won’t connect to the internet. What should I do? My eSIM isn’t working – what should I do? When will my eSIM get activated? How do I install my Instarem eSIM? Can I use multiple eSIMs on one device?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
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You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
