What should I do if there’s an unauthorised transaction made via my linked bank account?
In case there is an unauthorised transaction, please reach out to our support team immediately via Help Center.
Related FAQs
I want to fund my transaction through a credit card. Is this possible? What payment methods does Instarem support? Is my money held in a segregated account with Instarem? Can I deposit cash into Instarem's bank account? Can a third party pay for my transfer? Can I send money through somebody I have a joint bank account with?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
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You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.